Drive success in collections with Eden Park as a Senior Collections Representative. Focus on effective customer engagement and robust loan recovery strategies while enjoying a hybrid work setting.

Eden Park Inc. is seeking a Senior Collections Representative to enhance team capabilities in their Montreal office. This full-time role emphasizes communication, negotiation skills, and the ability to navigate Microsoft Office Suite. You will be instrumental in reaching collection targets while maintaining a positive service experience for customers.

Key Responsibilities:
• Contact past due customers and negotiate payment arrangements
• Maintain documentation of all call activities in the Collections system
• Assess and mitigate risk by referring accounts for further action




• Achieve individual and departmental collection targets
• Complete other relevant collection responsibilities as needed

Requirements:
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite and Outlook
• Flexible availability for rotating shifts, including Saturdays
• Tech-savvy with problem-solving capabilities
• Previous collections experience preferred

Become a vital part of the Eden Park team and enhance financial recovery methods while fostering great customer relationships.
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📌 Senior Collections Representative at Eden Park (Montreal)
🏢 Fairstone Financial
📍 Montreal