Explore a fulfilling career as a Service Network Support Manager with Prevost, a division of Volvo Group Canada Inc. This hybrid role emphasizes customer satisfaction and profitability in the expanding service center network in North America.In your current role, you will provide strategic support as you collaborate with the Sr. Director Service Network to analyze service operations and drive financial success. Your focus will be on creating initiatives that enhance the customer experience and managing effective training for teams across locations. Regular travel will engage you directly with branch operations.Key Responsibilities:
Monitor P&L; and sales to enhance profitability
Analyze service and parts operations comprehensively
Advise on strategic customer action plans
Promote initiatives for high customer satisfaction
Identify training needs and coordinate solutionsRequirements:
Bachelor’s degree or 10 years relevant experience
Experience in a dealer setting with multi-sites
Bilingual skills are advantageous
Ability to travel 25% of the time
Competency in Microsoft Office applicationsShape the future of transportation with top-notch service management skills at Prevost.#J-18808-Ljbffr

📌 Service Management At Prevost Saint Ferréol Les Neiges (Canada)
🏢 Prevost
📍 Canada