Join CGIC as a Claims Representative II and engage in a hybrid work model focused on Accident Benefit claims management. Utilize your skills to make a real impact in client service.
In this full time role at CGIC, you will be integral to the Accident Benefit Claims team. Your responsibilities will involve investigating complex claims and collaborating with various professionals to develop client care strategies. This position also offers an opportunity for professional growth through constant interaction and engagement with clients.
Key Responsibilities:
• Interpret coverages and resolve complex Accident Benefit claims
• Collaborate with clients and rehabilitation workers for effective case management
• Manage complex files, including litigation and ADR situations




• Provide coaching and technical support to claims colleagues
• Uphold high standards for client service in all interactions
Requirements:
• At least 3 years of experience in P&C; liability claims
• Relevant post-secondary degree or diploma
• Actively pursuing or open to obtaining CIP or Medical Rehabilitation designation
• Strong problem-solving capabilities in client-centered contexts
• Required provincial adjuster licenses must be obtained
Bring your expertise in claims resolution and customer service to CGIC and contribute meaningfully to our community-focused mission.
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📌 Hybrid Claims Representative II Role (Hamilton)
🏢 The Co-operators Group
📍 Hamilton