Join the dynamic customer service team at Impark's MetroCentre as a part-time Representative. Handle transactions and provide support while ensuring a high level of customer satisfaction.
In this seasonal role, you’ll assist with phone calls, emails, and transactions for Monthly Parking clients. You will be responsible for maintaining data integrity, responding to inquiries, and embodying the company brand's courteous demeanor. You will also develop your skills in a high-volume environment with a focus on customer rapport.
Key Responsibilities:
• Answer calls and emails, providing timely resolutions
• Maintain accurate customer account information
• Process payments and documentation promptly
• Train new team members and support colleagues
• Ensure compliance with company policies in customer interactions
Requirements:
• 1 year customer service experience in a fast-paced setting
• At least 18 years of age
• Excellent verbal and written communication skills
• Proficient in MS Office applications
• Robust attention to detail and decision-making abilities
Bring your passion for customer service to Impark and make a difference at MetroCentre this season.
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📌 Impark Customer Service Representative Role (Toronto)
🏢 Impark
📍 Toronto