Job Title:

Service Technician

Department:

Service

Supervisor:

Service Manager

Summary Description

Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality.

Duties And Responsibilities

- Accept work assignments from Service Advisor/Manager.
- Request parts for the job as early as possible when needs become known.
- Perform service, repair and customization work in accordance to factory specifications.
- Notify Service Advisor/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay.
- Keep customers’ vehicle cleaner than when it was dropped off.
- After job is finished ensure proper completion and filing of paperwork.
- Keep work area as clean as possible and assist others with maintaining shop cleanliness.
- Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
- Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager.
- Perform other related duties as assigned or requested.

Benefits

- Employee Discounts
- Paid Training
- 401K with Company match
- Medical, Dental, and Vision Insurance
- Voluntary Term Life and Long-Term Disability
- Accident,



Critical Illness and Cancer Insurance
- Flexible Spending Account access
- Legal Shield and Identity Theft Shield

Supervisory Responsibilities

- None

Qualifications & Job Requirements

- Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience.
- Equipped with proper tools.
- Maintain a positive attitude and relationship with all other employees.
- Capable of pushing and loading motorcycles.
- High school diploma or equivalent.
- Valid driver’s license and motorcycle endorsement.
- Passion for the motorcycling lifestyle and riding community.
- Attention to detail.
- High energy level needed.
- Ability to work a flexible schedule including weekends, Holidays, and evenings.
- Proficient in meeting deadlines on a timely manner.

Physical Demands

- Requires the use of both hands.
- Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
- Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions

- The noise level in the work workplace is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- Frequently works near moving mechanical parts.

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📌 Service Technician (London)
🏢 Huntington Beach Harley-Davidson
📍 London