Drive user satisfaction at the University of Ottawa's library through the Library User Engagement Coordinator role. Assist and train users, manage library projects, and foster a welcoming setting.

This part time position entails coordinating front-line services to ensure that students and faculty maximize their library usage. With a focus on training and direct assistance, you'll help users navigate various library resources while meeting their needs effectively. You will also play a key role in troubleshooting services and delivering impactful workshops.

Key Responsibilities:



• Oversee library service coordination and project management • Guide users in utilizing library systems and software • Conduct engaging workshops about library tools and services • Maintain library equipment and serve as a troubleshooting resource • Implement initiatives to enhance the overall user experience

Requirements: • Relevant post-secondary education or qualified experience • At least 3 years of customer service experience • Familiarity with integrated library systems • Excellent interpersonal and communication skills • Bilingual in French and English for effective communication

Bring your skills in user engagement to enhance library services at the University of Ottawa. #J-18808-Ljbffr

📌 Library User Engagement Coordinator Role Montreal
🏢 University of Ottawa
📍 Montreal