Well-established Quebec company with many years of experience.
Social activities
Friendly work environment

Summary

Type: Contract with possibility of extension / Part time

Schedule: Weekdays, daytime hours

Portes et Fenêtres Verdun is a well-established Quebec family-owned company that has been in business since 1967 and is recognized for the quality of its products and customer service. We specialize in the manufacturing, sale, and installation of doors and windows, with several locations throughout the Greater Montreal area and a manufacturing facility located in Saint-Bruno-de-Montarville.

Join a Quebec-based SME where expertise, employee commitment, and customer satisfaction are at the heart of our priorities.

What We Offer
Temporary contract with the possibility of extension based on business needs
Daytime schedule, Monday to Friday
Part-time position (approximately 25 hours per week)
Immediate start
Full training provided
Welcoming team and collaborative work workplace
Free on-site parking

Your Role

The After-Sales Service Representative provides high-quality customer service by responding to customer inquiries following the sale and installation of their doors and windows.



The representative acts as the first point of contact for customers and works closely with the After-Sales Service Coordinator.
Respond to customer calls, emails, and service requests
Gather the information required to open a service file
Listen to customer concerns and explain service proceduresProvide courteous and professional follow-up with customers
Prepare files and the necessary documentation
Complete administrative follow-ups requested by the Coordinator

Qualifications
Excellent administrative accuracy and attention to detail
Robust organizational skills
Ability to manage multiple files simultaneously
Good proficiency with computer tools (Microsoft Office, ERP systems)
Team-oriented and collaborative mindset
Proficiency in French, both spoken and written
Knowledge of English to serve English-speaking customers

Alternative:

Our projects inspire you? Visit us in store.

1500 Chemin Gascon, Terrebonne, QC J6X 3A3, Canada

500 Rue Jean-Neveu, Longueuil, QC J4G 1N8, Canada

139 Boul Sir-Wilfrid-Laurier, Saint-Basile-le-Grand, QC J3N, Canada
J-18808-Ljbffr

📌 After Sales Service Agent Quebec City
🏢 Portes et fenêtres Verdun
📍 Quebec City