At Coast Capital, we’re not dreaming about a better future, we’re building one. Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities. We’re deeply committed to making our financial cooperative a great place to work—Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures. Member Services Representative - Cottonwood Branch (Chilliwack) Aug 20, 2026 Location(s) Cottonwood Branch Job Type Part Time Regular myWork Program Office Starting Salary Range $24.05 - $25.44 Background Screening Requirement Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References Job Purpose On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together.



Accountabilities Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values; We build connection We act with courage We re-imagine Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more! Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues. Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur. Skills & Qualifications To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities. Communication – You have robust verbal English communication skills and are comfortable having sensitive conversations with members. Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome. Empathy – You understand a

📌 Member Services Representative - Cottonwood Branch (Chilliwack)
🏢 Coast Capital
📍 Chilliwack