Elevate customer satisfaction at Birchwood as a Service Consultant, facilitating seamless communication between clients and service operations while managing appointments and repairs.
Reporting directly to the Service Manager, you will play a vital role in ensuring all customers receive top-tier service after their vehicle purchase. With industry-leading software, you’ll interact with customers with varying technical backgrounds. This role requires solid relationship-building skills and a detail-oriented approach to managing all relevant paperwork and customer needs.
Key Responsibilities: • Schedule repairs and services efficiently • Use technology to communicate with customers • Ensure completion of invoicing and work orders • Build rapport with clients and enhance satisfaction • Collaborate with team members to support goals
Requirements: • Prior experience in a service consultant role preferred • High attention to detail and organizing skills • Solid commitment to customer experience • Previous automotive service experience is an asset • Explicit Class 5 driver's license needed
Leverage your customer service abilities at Birchwood as you support our clients post-purchase. #J-18808-Ljbffr
📌 Service Consultant At Birchwood Winnipeg
🏢 Birchwood Hyundai
📍 Winnipeg
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