Community Bylaw Services Coordinator (Squamish)

Community Bylaw Services Coordinator (Squamish)

07 Sep
|
District of Squamish
|
Squamish

07 Sep

District of Squamish

Squamish

Join to apply for the Community Bylaw Services Coordinator role at District of Squamish Base pay range CA$38.53/hr - CA$38.53/hr General summary Under the supervision of the Community Bylaw Services Manager, this position provides excellent customer service and administrative support to the Community Bylaw Services Department including dispatching bylaw team members, creating enforcement files, coordinating disputed Bylaw Notices and coordination of the Bylaw Adjudication Process. The Community Bylaw Services Coordinator is responsible for answering enquiries and assisting the public with bylaw-related issues. Main duties and responsibilities Contributes to the success of our team and creation of our thriving community, by fostering the District of Squamish corporate values: Respect, Integrity, Connection and Progress. Receives telephone, email, written, or counter enquiries and provides general departmental information as well as information on Bylaws and the complaint process. Acts as the principle point of contact for the Community Bylaw Services department by phone.



Monitors the primary department inbox and ensures that all requests for service are distributed to Bylaw staff for completion. Creates enforcement files and relays incoming complaints to available Community Bylaw Services Officers and Community Patrol Officers. Guides members of the public through the process of disputing an alleged offence depending on the specific enforcement tool. Coordinates Bylaw Notice disputes and performs the function of the screening officer. Reviews appeal notices with disputants and determines validity of appeal within prescribed timelines. Cancels or reduces tickets to warning and reduces fine amounts based on the complainant’s ability to meet the terms of the Compliance Agreement. Assists with organizing adjudication hearings including arranging hearing location and required technology for hearings held in Squamish. Attends adjudication hearings either by phone or in person. Performs data entry to support Municipal Ticket Information (MTI), Bylaw Warning Notices, Bylaw Notices, and Bylaw Notice Adjudication processes. Maintains overdue fine

📌 Community Bylaw Services Coordinator (Squamish)
🏢 District of Squamish
📍 Squamish

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