Transform member experiences at MOVATI as a Customer Experience Supervisor in Edmonton. Drive team performance while ensuring every member feels welcome, comfortable, and healthy.
MOVATI is hiring a Customer Experience Supervisor to lead its Member Experience team. This role requires 2+ years of related customer experience and 1+ years of successful sales involvement. You will coach staff to meet sales objectives and engage meaningfully with members, ensuring they receive top-notch service tailored to their unique needs.
Key Responsibilities: • Lead and support the team to achieve sales goals • Ensure engaging member interactions and experiences • Assist new members in selecting appropriate services • Manage memberships and resolve any issues • Promote a friendly and welcoming club atmosphere
Requirements: • 2+ years of customer experience • 1+ year of relevant sales experience • Robust coaching and leadership qualities • Flexible with shift work availability • Demonstrated past sales success
Lead MOVATI's commitment to offering exceptional member experiences and team support. #J-18808-Ljbffr