Remote Bilingual Customer Service Agent (Winnipeg)

Remote Bilingual Customer Service Agent (Winnipeg)

07 Sep
|
AnswerNet
|
Winnipeg

07 Sep

AnswerNet

Winnipeg

Elevate your career as a Remote Bilingual Customer Service Agent with AnswerNet, supporting religious organizations. Use your French and English skills to manage inbound and outbound calls.
This full-time remote role requires strong communication and multitasking abilities. You will assist customers with donations, provide accurate information, and ensure satisfaction. Achieving sales targets and meeting call handling quotas are key components of your responsibilities in this energetic position.
Key Responsibilities:
• Manage high volumes of inbound and outbound customer calls
• Identify and assess customer needs for satisfaction
• Provide accurate information using effective tools
• Meet sales targets and call handling quotas




• Handle complaints, providing solutions within time limits
Requirements:
• Proven customer support experience in a call center
• Strong phone handling and active listening skills
• Excellent verbal and written communication in French and English
• Able to multitask and prioritize tasks effectively
• Basic computer skills including familiarity with Microsoft Office
Bring your communication skills and dedication to quality to AnswerNet's customer service team.
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📌 Remote Bilingual Customer Service Agent (Winnipeg)
🏢 AnswerNet
📍 Winnipeg

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