Become a key player in Definity's Auto Claims team as a Bilingual Claims Representative. This hybrid role focuses on providing outstanding claims service to customers.

As a Bilingual Claims Representative at Definity, you will investigate and evaluate auto claims, ensuring customers receive accurate and timely support. The ideal candidate will have a robust grasp of automobile insurance terminology, prior customer service experience, and bilingual capabilities in French and English. Join our team-oriented and rewarding culture while helping clients navigate their claims.

Key Responsibilities: • Process and resolve first-party automobile claims • Guide clients through the FNOL process with clarity • Assess coverage and ensure prompt investigations • Keep meticulous records of claims data • Obtain a 100% file disposition rate monthly

Requirements: • High school diploma or equivalent • Familiarity with auto insurance practices • Bilingual in French and English is essential • Excellent communication and data entry skills • Ability to handle pressure with composure

Contribute to an exceptional claims experience at Definity and enhance customer satisfaction. #J-18808-Ljbffr

📌 Definity Bilingual Claims Rep Auto Division Montreal
🏢 Definity Financial
📍 Montreal