Excel as a Service Advisor at DAC Industrial Engines in Dartmouth, NS, where customer satisfaction is a priority. Engage with clients, streamline service requests, and contribute to an exceptional repair experience.
You will act as an essential link between customers and technicians, ensuring clear communication and efficient service delivery. With a minimum of 3 years of relevant experience, you'll manage service inquiries, create detailed work orders, and maintain positive long-term relationships. Your technical communication and organizational skills are crucial for effective service coordination.
Key Responsibilities:
• Listen to customers and identify their equipment needs
• Handle walk-ins and incoming service inquiries




• Explain timelines and repair options clearly
• Manage work order creation and accuracy
• Collaborate with technicians for scheduling priorities
Requirements:
• 3+ years of Service Advisor experience
• Solid customer service and communication ability
• Knowledge of mechanical equipment preferred
• Excellent multitasking skills and attention to detail
• Proficient in Microsoft Office and service platforms
Enhance customer experiences and streamline operations at DAC Industrial Engines in Dartmouth, NS.
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📌 Customer-Focused Service Advisor Role (Dartmouth)
🏢 Meridia Recruitment Solutions, a Knightsbridge Robertson Surrette
📍 Dartmouth