Become a key player in patient care as a Booking Clerk at EFW Radiology in Calgary. This full-time role emphasizes superior appointment management and patient interaction.
EFW Radiology operates eleven clinics dedicated to diagnostic imaging services. As a Booking Clerk, your primary focus will be on facilitating patient appointments while adhering to all privacy policies. Effective communication skills and a caring approach are critical for providing the highest level of service to both patients and physicians.
Key Responsibilities:
• Manage patient appointment requests and schedules
• Ensure timely responses to inbound calls
• Listen to patients' needs and provide assistance
• Enter demographic and appointment data accurately
• Follow EFW's confidentiality guidelines diligently
Requirements:
• Medical Office Assistant diploma a strong asset
• Call center experience in a relevant field
• Strong verbal and written communication proficiency
• Logical and analytical problem-solving abilities
• Resilience in working under pressure
Take on this chance to enhance patient care at EFW Radiology in Calgary.
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