We seek driven UX interns to help shape the future of Cresta’s Conversation Intelligence platform, which powers AI-powered business workflows and automations for contact center operators. Your responsibilities will include designing the end-user experiences and the tools and workflows that enable these experiences
As a product design intern at Cresta, you are at the forefront of a technological breakthrough with LLM and Generative AI. This unique position allows you to transform how people interact with AI meaningfully.
With the help of a design supervisor, you will get to work on the end-to-end UX process, including product design, user research, and visual design elements, to create world-class experiences
You’ll generate novel UX ideas for Conversation Intelligence, considering the needs of various user personas
You’ll analyze user and business challenges, propose feasible solutions, and create detailed mockups and prototypes for exploration. Collaborate with engineers to bring designs to life
You’ll support user research including usability testing, competitive analysis, customer interviews, behavioral insights and metrics analysis to inform designs
You’ll collaborate closely with Engineers, PMs, ML experts,



Customer Success, and Sales teams across the organization
You’ll present and communicate concepts to supervisors and cross-functional teams

Benefits
Weekly lunch & learn
Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
Mentorship - A world class mentorship board advises and mentors our team-members to capture the prospect ahead of us

Currently pursuing a Bachelor’s Degree in Design, HCI, or a related field, with a robust academic track recordA solid portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms, including academic or personal projectsCurious, adaptable, and a quick learner who thrives in a collaborative, team-oriented environmentProficiency in prototyping: skilled at using tools like Cursor, Claude Code, V0, or the latest AI tools to build realistic prototypesExperienced in user-centered design, with practical expertise across key UX disciplines, including interaction design, prototyping, visual design, and user research
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📌 Product Design Intern Ai And Human Agents Platform Toronto (Canada)
🏢 Cresta
📍 Canada