Become an Indigenous Customer Engagement Specialist with Manitoba Hydro in Winnipeg, where your skills will foster customer satisfaction and community trust. This role emphasizes excellent customer service through various communication methods.
As a trusted point of contact, you will respond to inquiries, educate customers, and resolve issues with empathy and clarity. Your interaction will create a welcoming atmosphere that reflects our commitment to diversity and inclusion within the community. This position is not just a job; it's an chance to impact customer relationships positively.
Key Responsibilities:
• Provide excellent service in billing and collections
• Assist customers on various products and services




• Respond promptly to service and emergency inquiries
• Educate customers on billing types and historical patterns
• Adapt to various duties as required during emergencies
Requirements:
• Grade 12 education or equivalent with mathematics
• Minimum of two years in a customer service role
• Experience in a fast-paced contact center preferred
• Basic proficiency in Word and Excel functions
• Bilingual skills in French and English are a plus
Harness your customer service talents to enhance engagement at Manitoba Hydro.
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📌 Indigenous Customer Service Specialist Winnipeg
🏢 Lifeline Ukraine
📍 Winnipeg