Be a pivotal member of our team as a Senior Technical Support Analyst for wealth management platforms in Toronto, ON. In this role, you'll troubleshoot applications and databases while leveraging SQL to ensure faultless service delivery.Your responsibilities will include providing comprehensive technical support, resolving performance issues, and managing support tickets efficiently using tools like ServiceNow or JIRA. With robust collaboration skills, you'll work closely with product and infrastructure teams to drive platform improvements.Key Responsibilities:
Deliver technical support for system integrations and functioning
Identify and resolve issues related to applications and servers
Monitor performance and enforce preventive maintenance




Use ServiceNow or JIRA for effective ticket management
Lead analysis for incident and outage resolutionsRequirements:
Bachelor’s in IT, Computer Science, or equivalent experience
Minimum 3 years in technical support for financial systems
Familiarity with SQL, APIs, and ticketing tools
Robust analytical and problem-solving skills
Excellent skills in conveying technical details to usersApply your technical acumen and support expertise to optimize our wealth management systems in Toronto.#J-18808-Ljbffr

📌 Senior Technical Support For Wealth Platforms Toronto (Canada)
🏢 TALENT TO HIRE
📍 Canada