Be part of the compassionate team at the Regional Fertility Program in Calgary as a full-time Patient Concierge and Receptionist for a 12-month temporary contract. You will ensure patients feel welcomed and supported at every step.
This position requires a friendly and organized individual who enjoys working in a clinical environment. As the Patient Concierge, you will handle patient check-ins, manage EMR records, and assist with various administrative duties that enhance patient experience and clinic efficiency.
Key Responsibilities:
Greet and assist patients throughout their visits
Update and maintain accurate patient records
Schedule appointments and communicate reminders
Process payments and reconcile financial reports
Create a respectful and calm waiting room atmosphere
Requirements:
High school certificate; post-secondary study is a plus
Certification in Medical Office Administration is advantageous
Solid time management and organizational skills
Computer-savvy with quick typing abilities
Enthusiasm for learning and qualified growth
Join a dedicated team in providing exceptional care during patients' fertility journeys.
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