Join the CRA as a Taxpayer Services Agent, where your communication skills will make a difference. Serve Canadians effectively while working within a agile call centre environment.

The CRA is hiring Taxpayer Services Agents for temporary roles across Edmonton, AB and Surrey, BC. In this SP-04 position, you'll interact with taxpayers by phone, addressing their inquiries and providing information about tax and social programs. The ideal candidate will have a client-centric approach and the ability to work under pressure.

Key Responsibilities: • Respond to taxpayer calls with accurate information • Explain tax filing processes to clients • Identify and gather necessary information on inquiries • Research answers using available resources • Input and analyze data through various computer systems

Requirements: • Completion of secondary school diploma • 12 months of client service experience required • Proficiency in computer applications for data tasks • Excellent verbal and written communication skills • Ability to work on-site full-time

Leverage your skills to support Canadians in a fulfilling role with the CRA. #J-18808-Ljbffr

📌 CRA Taxpayer Services Agent Position (Winnipeg)
🏢 Employment and Social Development Canada
📍 Winnipeg