Enhance client relationships and drive results as the Manager of Client Success with Long View in Calgary. Lead teams to ensure exceptional service delivery and client satisfaction.
Long View is looking for a results-driven Client Success Manager who blends leadership with operational expertise. This role revolves around managing client outcomes, strengthening relationships, and ensuring financial performance in service delivery. Your leadership will be key in cultivating a positive organizational culture.
Key Responsibilities:
• Develop, mentor, and lead talented teams
• Ensure successful service delivery for client portfolios
• Cultivate trusted advisor relationships with clients
• Manage financial performance, budgets, and resources
• Monitor service quality, capacity, and client sentiment
Requirements:
• 10+ years in managed services or IT consulting
• 5+ years in leadership roles with financial accountability
• Experience in ITIL service management practices
• Proven ability to drive customer success initiatives
• Robust financial acumen and relationship management skills
Make a significant impact in client success and team performance at Long View!
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📌 Manager of Client Success in Calgary
🏢 Long View Systems
📍 Calgary