Take on the role of Guest Service Agent at Silver Hotel Group, providing exceptional hospitality every day. Engage with international guests in a vibrant hotel atmosphere. As a part of our team, you will create fantastic first and last impressions for all guests. This position involves handling reservations, communicating effectively, and ensuring that every guest's needs are met with enthusiasm and professionalism. Your role will also include addressing inquiries and resolving issues, helping to create a welcoming environment. Key Responsibilities:
- Welcome guests during their arrival and departure
- Process reservations and manage special accommodations
- Respond promptly to all guest inquiries
- Collaborate with various hotel departments
- Resolve any guest complaints with care Requirements:
- Previous experience in customer service, ideally in hotels
- Robust written and spoken communication skills
- Proficient in Word and Excel; hotel software knowledge is a plus
- Flexibility to work varied hours, including weekends
- Authorized to work in Canada Contribute to a culture of hospitality and excellence at Silver Hotel Group. #J-18808-Ljbffr

📌 Silver Hotel Group Guest Service Professional (Alton)
🏢 Silver Hotel Group
📍 Alton