Exciting opportunity for a Service Relationship Specialist at Manulife in Vancouver. Focus on client relations and complex service inquiries while collaborating closely with internal partners in a hybrid work environment.

As a Service Relationship Specialist, you'll represent Manulife with Mid-Market and Corporate clients, and key advisor firms. This role emphasizes collaboration and problem-solving, driving superior service by managing escalations and resolving inquiries. You will be part of a team dedicated to enhancing client experiences and educating plan administrators on benefit management.

Key Responsibilities:



• Support distribution partners in new business acquisition • Resolve escalated inquiries from Plan Sponsors and Advisors • Negotiate and champion successful service outcomes • Conduct client meetings to train on benefit administration • Drive adoption of digital tools among plan members

Requirements: • 3-5 years in Group Benefits experience • In-depth understanding of Group Benefits products • Robust analytical and presentation skills • Excellent client relationship management • Capability to manage multiple priorities effectively

Leverage your expertise in Group Benefits to enhance client relationships and drive service excellence at Manulife. #J-18808-Ljbffr

📌 Service Relationship Specialist at Manulife (Winnipeg)
🏢 Société Financière Manuvie
📍 Winnipeg