Shape your career with Stanley Black & Decker as a Service Technician in Ottawa, Ontario, focusing on delivering exceptional service to customers and maintaining tools from leading brands.

You will play a fundamental role in the service branch, reporting to the Branch Manager and handling repairs for household names like BLACK+DECKER and CRAFTSMAN. Your expertise in parts management and customer communication will enhance the customer experience and ensure operational excellence.

Key Responsibilities: • Identify necessary parts for repairs and manage orders • Process service work orders and track completion • Deliver technical assistance to customers and distributors • Ensure inventory control for efficient service levels • Manage branch opening, closing, and transaction tasks

Requirements: • Preferred community college or trade school graduate • Experience in a repair service environment is essential • Strong interpersonal and sales communication skills • Proficiency with computer systems and Microsoft Office • Capable of handling tasks under pressure

Join an cutting-edge team at Stanley Black & Decker and make a difference in Ottawa. #J-18808-Ljbffr

📌 Ottawa Service Technician Role (Montreal)
🏢 Stanley Black & Decker Canada
📍 Montreal