Lead e-commerce initiatives at Indigo, shaping the online landscape for book lovers and gift givers. Drive strategy and enhance customer experience across digital platforms.

The E-Commerce Director at Indigo plays a crucial role in optimizing the e-commerce site and driving growth through innovative strategies. This leadership position demands an expert in data-driven decision-making and customer engagement, ensuring a seamless omnichannel experience. You will collaborate with various teams, including Digital Product, Marketing, and Customer Care, while focusing on measurable growth metrics and team productivity.

Key Responsibilities:
• Develop and execute e-commerce strategies to meet revenue targets
• Optimize site merchandising and seasonal content




• Enhance customer experience from browsing to fulfillment
• Implement SEO strategies with cross-functional input
• Manage the experimentation roadmap for performance optimization

Requirements:
• Minimum five years of e-commerce leadership experience
• Robust understanding of e-commerce trends and history
• Proven ability to build and motivate teams
• Excellent strategic and creative thinking skills
• Relevant degree from a recognized university

Bring your passion for e-commerce and strategic insight to the team at Indigo, shaping joyful shopping experiences.
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📌 E-Commerce Director at Indigo (Ontario)
🏢 indigobooksmusic
📍 Ontario