Drive service excellence as a Site Service Manager with SSI SCHAEFER in Calgary, AB. Oversee a dynamic team and enhance customer relations under a long-term maintenance contract.

In this permanent full time role, you'll manage the service team while reporting to the Improvement Manager. Your expertise in automated material handling and people management will be crucial to ensure compliance with service standards and maximize system efficiency. You’ll lead training, customer communications, and reporting of key metrics.

Key Responsibilities:
• Lead and mentor the onsite service team effectively
• Manage daily service delivery and maintenance activities
• Monitor Key Performance Indicators (KPIs) for service performance




• Foster relationships with key customers and stakeholders
• Coordinate complex technical and operational issues

Requirements:
• 4+ year degree in relevant field preferred
• 2+ years in warehouse automation or similar environments
• 2+ years of supervisory experience
• Strong electrical knowledge and mechanical system understanding
• Proficiency in Microsoft Office for reporting

Combine leadership and technical skills to enhance SSI SCHAEFER's service delivery in Calgary.
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📌 Site Service Manager in Calgary (Alberta)
🏢 Socket.dev
📍 Alberta