Join Cencora as a Case Worker and support vital patient and provider programs. This full-time role focuses on managing cases, compliance, and delivering exceptional telephone support. As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes. Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing professional development. Key Responsibilities:
- Manage healthcare projects and patient-related cases
- Provide crucial telephone assistance to stakeholders
- Adhere to case-management and monitoring protocols




- Document and track activities within the database
- Play an active role in training and mentoring new staff Requirements:
- One year of customer service experience required
- Experience in medical or pharmaceutical environments preferred
- Robust attention to detail with multitasking abilities
- Advanced skills in Microsoft Office programs
- Bilingual proficiency (French/English) is a plus Bring your expertise in customer service and patient care to Cencora and foster positive health outcomes. #J-18808-Ljbffr

📌 Full-Time Case Worker At Cencora (Quebec City)
🏢 Cencora
📍 Quebec City