Work Location: Saint‑Léonard, Quebec, Canada Hours: 37.5 Pay Details: 45700 – 61000 CAD per year Responsibilities Engage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking Support the frontline staff with scheduled cash and non‑cash transactions; resolve critical issuesand report non‑standard matters to management Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence Participate in the timely and accurate completion of business processes and procedures Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics Help build a positive and equitable work setting by promoting team effectiveness,



participating in personal performance development and sharing industry knowledge to achieve common objectives Qualifications High School diploma and/or 1+ years of relevant experience Investment Funds Canada (IFC) or equivalent – post‑appointment within 6 months Post‑secondary or undergraduate degree (in related field) preferred Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet Knowledge of banking solutions and processes to advise customers A self‑starter who works independently in a energetic work environment through strong administration, organizational, planning and time‑management skills A dynamic, diligent, and effective influencer with a can‑do attitude to exercise initiative and handle several tasks and changing priorities A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner #J-18808-Ljbffr

📌 Personal Banking Associate (Future Opportunities) - Montreal East (Full-Time)
🏢 The Toronto-Dominion Bank (Canada)
📍 Montreal