Customer Experience Associate (Kawartha Lakes)

Customer Experience Associate (Kawartha Lakes)

07 Sep
|
TD
|
Kawartha Lakes

07 Sep

TD

Kawartha Lakes

Work Location:Lindsay, Ontario, CanadaHours:20Line of Business:Personal & Commercial BankingPay Details:$22.50 - $28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:KEY ACCOUNTABILITIESCUSTOMERCreate an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and adviceComplete a broad range of financial transactions (e.G.,



deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and productive mannerAssist with responding and resolving customer concerns, escalating when necessaryIdentify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customersSHAREHOLDERSupport the achievement of business objectives by supporting advice goalsPromote products, advice, services and banking capabilitiesUnderstand and apply operating policies and proceduresContribute to business objectives for Operational ExcellenceSupport the timely and accurate completion of business processes and proceduresEscalate non-standard or high-risk transactions / activities as necessarySupport and participate in process improvement opportunitiesEnsure necessary due diligence to support the accuracy of all customer transactions / activitiesBe knowledgeable of and comply with

📌 Customer Experience Associate (Kawartha Lakes)
🏢 TD
📍 Kawartha Lakes

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