Senior Leader in Customer Operations (Winnipeg)

Senior Leader in Customer Operations (Winnipeg)

07 Sep
|
SaskEnergy
|
Winnipeg

07 Sep

SaskEnergy

Winnipeg

SaskEnergy is looking for a Senior Leader to drive Customer Service Operations across Saskatchewan. This Executive Vice President role ensures the highest standards of service for over 400,000 customers.

As a key member of the executive team, the EVP will oversee a diverse workforce of around 630 employees and manage an annual budget of $140 million. This strategic position requires leading improvements in customer experience, safety, and reliability, while continuously leveraging insights for operational excellence. The successful candidate will also engage proactively with stakeholders, ensuring that frontline expertise informs strategy.

Key Responsibilities:



• Guide customer service strategies and operational plans • Oversee significant budget allocations and capital investments • Strengthen leadership development and succession planning • Maintain effective relationships with union representatives • Ensure operational accountability and performance metrics

Requirements: • Extensive senior leadership experience in complex environments • Demonstrated success in operational and financial performance • Relevant degree or equivalent executive experience • Experience in utilities or similar customer-facing services • A passion for fostering inclusive and effective leadership

Lead customer service and operational excellence at SaskEnergy, impacting lives across Saskatchewan. #J-18808-Ljbffr

📌 Senior Leader in Customer Operations (Winnipeg)
🏢 SaskEnergy
📍 Winnipeg

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