Overview About PPL PPL is a people-first marketing and sales activation agency built around the frontline. We believe exceptional brand experiences begin with teams who feel supported, prepared and valued. Our model includes paid training, access to benefits where eligible, ongoing coaching and genuine opportunities to grow. The Opportunity As a Retail Expert, you are the frontline face of the experience. You will welcome adult consumers, understand their needs, explain the product portfolio, support guided discovery, complete purchases and provide thoughtful after-sales care. You will also help maintain a polished, compliant and well-stocked environment. What You Will Do Create a robust consumer experience Acknowledge each visitor promptly, remain available and create a warm, personalized welcome. Ask effective questions,



listen actively and tailor recommendations to individual needs. Guide eligible adult consumers through approved product, accessory and service experiences. Address questions or objections with confidence, empathy and sound judgment. Build trusted relationships with returning visitors through approved clienteling practices. Support Sales and After-Sales Service Explain the multicategory portfolio, loyalty proposition and available support options accurately. Identify appropriate cross-sell or up-sell opportunities without compromising service quality. Complete point-of-sale,

📌 Retail Expert - Downtown Toronto
🏢 OSL Direct Services
📍 Toronto