Cogeco Connexion is seeking a Retention Specialist for a remote, home-based role covering Ontario. You’ll handle downgrades and disconnects, aiming to retain customers while maximizing sales opportunities and meeting KPI targets. The role requires solid negotiation, excellent customer service, and resilience. A High School Diploma is required, with post-secondary education preferred and 1+ year call center experience advantageous. #J-18808-Ljbffr