Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms.

This role offers a unique prospect to work at the intersection of business, technology, and investment operations, driving strategic initiatives that strengthen regulatory compliance, operational efficiency, and risk management capabilities.

You will partner closely with business stakeholders, technology teams, and operations leaders to deliver innovative solutions that support front-to-back investment processes.

If you are passionate about product delivery, capital markets technology, and solving complex business challenges, this role provides exposure to high-impact enterprise initiatives and senior leadership engagement.
**Position Responsibilities**
Lead and manage day-to-day product delivery activities across Investment Law & Compliance technology initiatives.

Own delivery planning, forecasting, Jira backlog management, and story point tracking to ensure successful execution.

Publish regular updates highlighting delivery progress, business value, risks, and key accomplishments.

Monitor product financials, budgets, forecasts, and resource utilization.

Present project status, milestones, dependencies, and risks to senior leadership and governance committees.

Gather, analyze, and document business, functional, and system requirements from stakeholders.

Translate business needs into user stories, business process flows, functional specifications, and product requirements.

Collaborate with business stakeholders, developers, architects, and quality engineering teams across the delivery lifecycle.

Support Agile ceremonies, PI planning, roadmap development, backlog prioritization, and release management.

Identify process improvement and automation opportunities to enhance operational efficiency and user experience.

Lead functional, integration, and user acceptance testing activities.

Partner with front-office, operations, compliance, and technology teams to improve data quality, reporting, and operational workflows.

Analyze data using SQL, Power BI, and other reporting tools to support business decision-making.

Coordinate implementation activities across global business and technology teams, including offshore and vendor partners.

Investigate production issues, perform root cause analysis, and oversee resolution efforts.

Leverage AI-enabled productivity tools, including Git

Hub Copilot, Jira Rovo, and Confluence AI, to improve delivery effectiveness.

Develop executive presentations and steering committee materials to communicate progress, outcomes, and strategic priorities.
**Required Qualifications**
5 or more years of experience in Product Delivery, Business Analysis, Product Management, or Technology Delivery roles.
3 or more years of experience supporting Investment Law & Compliance, Asset Management, Capital Markets, or Wealth Management technology platforms.

Robust understanding of investment operations, compliance workflows, regulatory processes,



and associated technology ecosystems.

Experience gathering and translating business requirements into functional solutions, user stories, and process workflows.

Hands-on experience with Agile delivery methodologies, including Scrum and Protected practices.

Strong SQL skills with experience performing data analysis, reconciliation, validation, and troubleshooting.

Experience supporting functional testing, integration testing, and user acceptance testing activities.

Experience with Jira, Confluence, and other Agile delivery tools.

Bachelor's degree in Business, Finance, Computer Science, Information Technology, or a related discipline.
**Preferred Qualifications**
Experience supporting Legal, Compliance, Investment Management, or Capital Markets technology functions.

Experience using Power BI, Tableau, or similar business intelligence and reporting tools.

Knowledge of workflow automation, process digitization, and operational efficiency initiatives.

Experience with system integrations, data flows, APIs, and enterprise technology platforms.

Exposure to cloud technologies and modern software delivery practices.

Experience leveraging AI-assisted productivity tools such as Git

Hub Copilot, Jira Rovo, or Confluence AI.

Strong presentation skills with experience communicating to executive stakeholders and governance committees.

Knowledge of investment products, portfolio management, or regulatory reporting processes.
**_When You Join Our Team_**
We'll empower you to learn and grow the career you want.

We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we'll support you in shaping the future you want to see
The role being advertised is an existing vacancy.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite
http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

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ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a
[email protected] .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$113,000.00 CAD - $163,000.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a
[email protected]
para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE. UU., póngase en contacto con
[email protected]
para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

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📌 Senior Product Delivery Manager (Toronto)
🏢 Manulife
📍 Toronto