Epic Willow Application Specialist
Job ID
24495
Location
Toronto, Ontario
Annualized Hiring Range
$85,455 - $117,500
*Compensation commensurate with experience
Dept/Program Name
HIS System Development
Target Openings
1
Work Type
Hybrid
Hours of Work
35.00
FTE
1.00
Contract Length
1 year
Level of Police Check
Criminal & Judicial Record
Date Posted
2026-09-02
Deadline to Apply
2026-09-13
**About Sick

Kids**
Dedicated exclusively to children and their families, The Hospital for Sick Children (Sick

Kids) is one of the largest and most respected paediatric healthcare centres in the world.

As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education.

Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day.

Sick

Kids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join Sick

Kids, you become part of our community.

We share a commitment and determination to fulfill our vision of
_Healthier Children. A Better World_
.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
**Position Description**
**Epic Willow Application Specialist**
will use their clinical, computer science and/or technical skills to support the hospital's main Health Information System (HIS), Epic.

The Specialist will work closely with clinical, Pharmacy and other teams to gather and analyze information and specifications regarding clinical practices/workflows and business processes; configure the system based on decisions; test the system at various stages throughout the implementation; develop and document policies and procedures that will support use of the system; and act as a liaison between end users, Epic and third-party vendors to ensure clear communication and alignment.
**Here's What You'll Do**
Attend site visits, validation sessions, and other integrated sessions to analyze operational needs for configuring Epic systems and informing workflow decisions
Perform in-depth analysis of workflows, define requirements, analyze, build, test, document and implement small to large initiatives
Analyze user requests, define and document requirements
Continuously evaluate new features and releases to enhance system functionality and user experience
Testing:



including writing and execution of test scripts for assigned components; ensuring the system configuration meets the clinical requirements and workflows
Plan, track, monitor, document and report on tasks or projects
Lead/manage small/mid-sized projects/sub-projects
Present analysis and recommendations to governance committees and participate in roadmap planning in partnership with various stakeholders
Develop implementation plan including Change Management plan
Serve as liaison between the clinical and non-clinical stakeholders and application vendor(s)
Troubleshoot and resolve technical issues affecting end-users, workflows, and related application areas
**Here's What You'll Need**
Registration as a Registered Pharmacist or Pharmacy Technician with the Ontario College of Pharmacists
Epic Willow Certification and previous experience with Epic (list all Epic certifications/proficiencies)
Proven solid experience developing and executing clinical/ technical implementation plan
Experience with Project Management tools and knowledge of project management methodologies and best practices
Proficient with requirements gathering, analysis, workflow design and documentation
Experience with Microsoft Office applications (MS Outlook, Teams, Excel and Power

Point) and workflow mapping tool(s)
Excellent communications & organizational skills to work with stakeholders at all levels of the organization
Ability to lead meetings, resolve conflicts, maintain issues and enhancements lists, and manage a project utilizing sound critical thinking & decision-making skills
Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
Ability to adapt to a continually changing work environment and manage multiple priorities, while working independently to meet deadlines
Understands the importance of and demonstrates a commitment to fostering a culture of Equity, Diversity, and Inclusion
**Assets**
Health Informatics experience
Service

Now experience
**Employment Type:**
1 year contract with the possibility of extension
**Here's What You'll Love**




This position is eligible for employee benefits coverage including but not limited to, pension, health, dental and life insurance.

The full benefits package will be discussed at the time of offer.
A focus on employee wellness with our new

Staff Health and Well-being Strategy (https://2025.sickkids.ca/staffwellbeing/) .

Self-care helps us support others.
A hospital that welcomes and focuses on Health Equity and Inclusion.

The opportunity to make an impact.

Regardless of your role or skilled interest, you will be making a difference at Sick

Kids and contributing to our vision of _Healthier Children. A Better World_ .

For more on why you'll love working at Sick

Kids,visit our careers site (https://www.sickkids.ca/en/careers-volunteer/careers/) .
**Our Commitment to Diversity**
Sick

Kids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve.

Learn more about workplace inclusion. (https://www.sickkids.ca/en/about/edi/workplace-inclusion/)
**Accessibility & Accommodation**
If you require accommodation during the application process, please reach out to our
aSKHR team ( [email protected] )
.

Sick

Kids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired.

If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview.

Information received related to access, inclusion or accommodation will be addressed confidentially.
**How To Apply**
Technical difficulties? Email
[email protected]
with a short description of the issues you are experiencing.

We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.
**Tip:**
Combine your cover letter and resume into
**ONE**
document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people.

In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the Sick

Kids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.

📌 Epic Willow Application Specialist (Toronto)
🏢 SickKids
📍 Toronto