Job Description
Reporting to the Logistics Manager/ Assistant Manager, the Logistics Coordinator/Specialist is responsible for the coordination and management of ocean freight and multi-modal shipments, ensuring timely, cost-effective, and compliant delivery.
This role works with clients, vendors, carriers, and internal teams to support transportation needs, manage documentation, and resolve logistics issues.
The scope of responsibility and level of independence will be calibrated to the individual's experience and progression.
Responsibilities:
- Coordinate with clients, vendors, freight forwarders, and third parties to manage ocean and multi-modal shipment requirements
- Manage end-to-end shipment lifecycle including ocean, intermodal rail, trucking, and air freight as applicable
- Act as primary point of contact for assigned shipments, ensuring timely delivery and full supply chain visibility
- Source, negotiate, and secure transportation tenders, quotations, and freight rates across transportation modes
- Prepare and review all shipping and export/import documentation to ensure accuracy and regulatory compliance
- Track and monitor shipment progress, proactively identifying and resolving risks (delays, customs holds, documentation gaps, port congestion)
- Manage inland logistics including drayage, transloading, warehousing, and final delivery coordination as needed
- Work closely with trading and sales teams to support deal execution and customer commitments
- Maintain accurate shipment records and updates in internal systems (ERP / tracking tools)
- Update invoice sheet on a monthly basis at month end, ensuring all shipment charges are accurately recorded
- Handle small freight claims including demurrage, detention,
and other carrier disputes, ensuring timely submission and follow-through to resolution
- Drive continuous improvement initiatives to enhance logistics processes, control costs, and increase efficiency
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected].
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Skills and Requirements
- Has experience handling trucking logistics for perishable food items from Canada to Mexico
- BILINGUAL ENGLISH AND SPANISH
- Proficiency with Microsoft Office (Excel, Word, Outlook) and computerized logistics systems
- Working knowledge of export documentation and international shipping requirements
- Solid understanding of Incoterms, import/export documentation, and customs clearance processes
- Ability to build and maintain qualified relationships with clients, carriers, and vendors
📌 Bilingual (Spanish) Logistics Coordinator (Toronto)
🏢 Insight Global
📍 Toronto