Job Description
What is the opportunity?
You will design, develop and implement automated, data-driven solutions that minimize manual quality assurance and control performance testing activities in Personal and Commercial Banking Operations. You will also architect scalable data infrastructure and automation capabilities that translate procedural control activities into continuous, data-driven validation frameworks. This role focuses on control effectiveness through technology converting labor-intensive manual processes into robust, auditable automated solutions that reduce human error, improve control coverage, and free operational teams to focus on exception management and risk mitigation.

What will you do?

End-to-end design and development of automated QA and control testing solutions, including requirements gathering with operational and risk partners, technical architecture, data source integration, and implementation of automated validation logic

Translate manual QA procedures, control testing checklists, and compliance verification activities into automated data pipelines and continuous monitoring logic; scope and prioritize high-impact manual processes for automation

Design and maintain scalable data infrastructure supporting automated controls; ensure data quality, accuracy, and auditability of automated control results

Develop comprehensive technical documentation including solution specifications, data lineage, automated test logic, exception handling frameworks, and control validation rules

Conduct testing and validation of new automated solutions and enhancements; establish regression testing protocols to ensure sustained control effectiveness

Account for project scope, timeline estimates, and resource requirements; manage stakeholder communication on solution delivery and issue escalation

Build ETL pipelines and data automation workflows using advanced programming capabilities (SQL, Python, SAS, Snowflake, RBC Assist,



or equivalent); leverage big data modeling techniques and tools where appropriate

Monitor automation effectiveness and control design; recommend enhancements to increase control sensitivity or reduce false positives

Build partnerships across operational risk, control, and technology teams to gather best practices and address barriers to automation adoption

What will you need to succeed?
Must-have:

4–7years experience with data automation, or quality assurance within banking or financial services operations

Demonstrated ETL and big data modeling capabilities with advanced programming experience using SQL, Python, SAS, or similar languages

Experience with R, Hadoop (HIVE), Datameer, Teradata, Snowflake, or similar big data tools

Proven ability to design and implement automated validation logic, data pipelines, and continuous monitoring frameworks

Robust technical documentation skills; ability to articulate complex automation architecture and control logic to non-technical stakeholders

Familiarity with RBC systems, applications, and enterprise data warehouses; proficiency with MS Office suite

Nice-to-have:

Experience in operational risk, control management with a solid understanding of control design principles, manual control testing methodologies, and audit/compliance requirements

Experience with ORMS or similar control management systems

Background in internal audit or risk management functions

Knowledge of ICMP/ICMS frameworks

Project management experience

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing,



and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Make a meaningful impact on RBC’s risk management and control environment

Leaders who support your development through coaching and managing opportunities

Develop expertise in enterprise risk governance and internal controls

Work with cross-functional teams across the organization

Contribute to maintaining RBC’s reputation for strong governance and risk management

Opportunity to grow in a dynamic, evolving risk landscape

Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills
Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented

Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:
Toronto

Country:
Canada

Work hours/week:
37.5

Employment Type:
Full time

Platform:
PERSONAL & COMMERCIAL BANKING

Job Type:
Regular

Pay Type:
Salaried

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Manager, Business Risk Data Solutions (Ontario)
🏢 RBC
📍 Ontario