Do you enjoy interacting with people and want to help create memorable stays?

Auberge du Lac Taureau is looking for a Front Desk Receptionist to join our guest services team.

Whether you already have experience in hotel front desk operations or want to develop your customer service skills, we are committed to providing you with the training, support, and tools you need to succeed. Above all, we are looking for professional, welcoming individuals who are committed to providing our guests with an exceptional experience.

As the first point of contact for our guests, you will play an essential role in their experience by welcoming them, providing information, and assisting them throughout their stay.

Why join our team?

Accommodation available, subject to availability

Training and on-site support provided

Opportunities for advancement within the company

Friendly and collaborative work environment

Exceptional workplace surrounded by nature

Your role

Welcome guests upon arrival and process check-ins and check-outs

Answer telephone calls and emails

Make reservations and modify existing bookings

Provide information about the Auberge's services, activities, and facilities

Process payments and handle billing transactions

Respond to guest requests and ensure their satisfaction

Collaborate with various departments to ensure a high-quality guest experience

Profile we're looking for

Excellent customer service skills

Positive and professional attitude

Ability to work independently, take initiative, and stay organized





Ability to manage multiple tasks simultaneously

Comfortable using computer systems and software

Experience in hotel reception, tourism, or customer service is an asset

Fluent spoken and written French

Intermediate English to communicate with our international guests

What we offer

$19.50/hour

Permanent or seasonal employment

Training and support from an experienced team

Opportunities to develop new skills

Opportunities for advancement within the company

Accommodation available, subject to availability

Shuttle service between the village and the Auberge

Two consecutive days off

Employee recognition and rewards program

Free access to several facilities

25% discount on paid activities, dining, accommodation, and the Health Centre

Discounts for family and friends

Employee discounts at establishments within the Ôrigine Artisans Hôteliers network

Schedule

Day and evening shifts

Variable schedule based on operational needs

Availability on weekends and public holidays

Full time or part-time positions available depending on operational needs

Join our team!
Come work at one of Québec's most beautiful resort destinations and help provide our guests with a warm welcome and a memorable stay.

Please send your application to:

[email protected]

We look forward to getting to know you!

We sincerely thank everyone who takes the time to apply. While we carefully review every application, only candidates selected to move forward in the recruitment process will be contacted.

📌 Front Desk Receptionist (Quebec City)
🏢 Auberge du Lac Taureau
📍 Quebec City