Elevate employee experience at CIBC as a Senior Consultant, specializing in Service Request Management. Use your expertise in ServiceNow and access provisioning to drive project success.

As a key member of CIBC’s Employee Technology Services, you will lead initiatives that streamline how employees access critical tools. Focusing on access management and request provisioning, you’ll collaborate with various teams to ensure effective service delivery. Your role will involve planning workflows, technical analysis, and enhancing service performance to support organizational goals.

Key Responsibilities:
• Lead complex project discussions and initiatives
• Interpret requirements for access provisioning
• Apply Identity and Access Management expertise




• Manage risks aligning with compliance standards
• Support ServiceNow configurations and performance analysis

Requirements:
• 8+ years in access provisioning and ServiceNow
• Solid project delivery skills in dynamic settings
• Expertise in Excel and Power BI
• Proven ability to build stakeholder relationships
• Knowledge of audit and compliance requirements

Drive impactful change in employee service at CIBC through your leadership and technical skills in request management.
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📌 Senior Consultant in Access Management (Ontario)
🏢 CIBC
📍 Ontario