FT - Senior Residence Worker, Mental Health (Terrace - CoHo place)
Terrace, BC, Canada

Job Description
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE
This position will assist the supervisor in providing orientation, training, work direction, and guidance to residence workers. Assists clients to live successfully in residential settings such as group homes. Ensures that clients’ physical, emotional, social, educational, and medical needs are met. Assists client to enhance quality of life with activities of daily living and the development of life skills.

STATUS AND CLASSIFICATION
Unionized. This position is open to applicants of all genders.

Tuesday to Thursday 1600-000 and Sunday to Monday 0800 - 1600

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager of the facility or their designate

Participates actively in house, staff, and staff/resident meetings

Participates as a member of the Connective staff team

Liaises with outside professionals from other agencies or government bodies as required

KEY ACCOUNTABILITIES

Assists the supervisor in providing orientation, training, work direction, and guidance to residence workers by performing duties such as clarifying program policies, reviewing work, and scheduling residence workers. Provides input to residence workers’ performance evaluations.

May oversee the operation of the residence in the absence of the supervisor or as directed.

Participates in the assessment, goal setting and program planning (Personal Service Plan) for individuals living in a residence. Documents, implements, and provides input into the evaluation of the program.

In cooperation with the Residence Manager, is available to all resource staff, in case of emergencies. This may include carrying the pager or cell phone 24 hours a day.

Provides life skills training such as meal preparation, housekeeping, personal care skills, and personal finance and implements personal service plans.

Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming, and toileting.

WORKING CONDITIONS

Function independently, while remaining a crucial member of the support team.

Adhere to Connective policies and procedures.

Be available to work flexible hours as needed. May include some evenings/weekends, as determined by the regional office needs and schedules.

Participates in various client-focused activities in accordance with care plans.

Recognizes, analyzes,



and deals with potential emergency situations such as clients’ aggressive behaviour to ensure no harm comes to the client and/or the public. Reports problems to the supervisor.

Administers medication to clients in accordance with established policy.

Assists with case management by identifying potential problems and reporting any difficulties.

Provides input to counsellor, professional with regard to the development of appropriate program plans to achieve residents’ objectives.

Contributes to the evaluation of residents’ progress and prepares reports.

Provides emotional support and feedback to residents and their families.

Transports and assists residents to appointments, shopping, or leisure activities.

Performs residence maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment, and food services.

Maintains reports such as statistics, logbooks, daily activities on residents.

Identifies social economic, recreational and educational services in the community that will meet clients’ needs.

Maintains liaison with other agencies, professionals, government officials and the community.

Performs other related duties as required.

EXPERIENCE AND SKILLS

Functions independently while on shift and adhere to Residence Policy and Procedures

Works in a high stress environment, often dealing with clients in crisis situations

Demonstrates initiative, independence, and efficiency

Demonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residence

Works 40 hours per week with time apportioned through days, evenings, overnights, and weekends as necessary to meet the program and client needs

Provides appropriate personal transportation with required business insurance coverage to enable the movement of the worker and resident in Terrace as required by the goals of the program

Is a member of CUPE local 1936-11

Receives benefits and work within the conditions as outlined in the Collective Agreement and Personnel Policies

QUALIFICATIONS
We are seeking a highly motivated individual with a proven ability to work within a fast-paced, growth-focused setting. The ideal candidate has:

A university Degree in a relevant branch of the Behavioural Sciences





Experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations

An understanding of providing service to people with different learning abilities

Demonstrated experience in an applicable residential setting

Demonstrated the good working knowledge of the technical details key to the functioning of group residences

An awareness of Community Living of British Columbia (the contractor) concerns, laws and policies related to the specific residence program

Demonstrated the ability to teach skills and work effectively with others

Knowledge of theory, principles and practices in the fields related to the particular residence

Excellent written and verbal communication skills in English

REQUIREMENTS

Ability to successfully complete a Vulnerable Persons Criminal Records Check

Ability to successfully pass a reference check

Current Emergency First Aid Certificate (please refer to the Certificates accepted in B.C. - WorkSafeBC )

Valid BC Class 4 driver’s license

Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients

COMPENSATION
As Connective is a unionized environment, the starting wage is $30.95 per hour. Plus benefits enrollment as per the Collective Agreement.

Key: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

WHAT WE OFFER?

Committed Living Wage Employer

2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High-Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On-Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/

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📌 FT - Senior Residence Worker, Mental Health (Terrace - CoHo place) (British Columbia)
🏢 Connective
📍 British Columbia