Provide administrative support to Desjardins components

Help administer specialized products and member/client accounts

Provide technical support for projects and operational issues

Conduct technical studies, research and analysis

Serve as resource person for the submission of solutions and action plans

Prepare technical notes to enhance users' and their teams' skills and knowledge

Help practitioners follow unit processes and use business solutions, tools and systems

Review information requests and conduct research to respond in accordance with standards and policies

Design, produce and analyze reports on sector activities

Requirements

General college diploma in a related field

A minimum of two years of relevant experience

Other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Action oriented

Business insight

Customer Focus

Decision quality

Differences

Nimble learning

Situational adaptability





Core Competencies
Demonstrates robust administrative support capabilities, technical analysis, and customer-focused service while effectively utilizing business solutions and tools. Proficient in preparing reports and enhancing user skills through technical documentation and training.

Highest-signal resume keywords

Technical Support

Report Analysis

Customer Focus

Decision Quality

Bilingual in French

ATS Optimization Keywords
Hard Skills

Technical Analysis

Report Production

Research Skills

Administrative Support

Business Solutions

Soft Skills

Action Oriented

Nimble Learning

Situational Adaptability

Certifications & Qualifications

General College Diploma

Industry Keywords

Member Accounts

Operational Issues

Standards and Policies

Sector Activities

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📌 Product Administration Technician (Quebec City)
🏢 Jobtailor
📍 Quebec City