Step into a leadership role at Roots as a Team Lead, where you will support store operations and drive sales in a vibrant retail environment. Your experience in retail apparel and passion for customer service will be key in motivating the team.

As a Team Lead at Roots, you will assist the Store and Assistant Managers, ensuring a seamless shopping experience for customers. With a minimum of one year in retail, you will help develop a customer-first culture while leading sales associates. Your proven leadership and organizational skills will help elevate store performance while informing management of team feedback and operational needs.

Key Responsibilities:
• Assist management in onboarding and training new associates
• Model exceptional customer service and selling behavior




• Delegate tasks effectively among team members
• Resolve customer service issues promptly and efficiently
• Perform daily banking and inventory duties

Requirements:
• 1+ years in retail apparel; luxury experience a plus
• Proven leadership ability among peers
• Strong organizational and problem-solving skills
• Versatile availability for varied shifts
• Experience with POS and reporting processes

Elevate your career with Roots while demonstrating leadership, customer focus, and operational excellence.
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📌 Retail Team Lead at Roots (Ontario)
🏢 Roots
📍 Ontario