Join FNZ as a Production Support Technical Specialist, ensuring high-quality services for clients and resolving critical issues. This position emphasizes customer training and compliance in a rapidly evolving workplace.

As a key player in FNZ’s Production Support team, you'll lead issue management initiatives while building capability among junior members. Your expertise in the asset management industry will drive platform compliance discussions and training programs. Foster strong relationships with clients and offer insights based on current market regulations.

Key Responsibilities:
• Deliver expert leadership and support to FNZ clients
• Manage critical incidents and escalations appropriately
• Document specific customer needs and propose solutions




• Conduct effective training sessions for customer knowledge transfer
• Provide platform compliance advisory services to clients

Requirements:
• 5+ years of experience in financial services
• Proficient in regulatory requirements of the industry
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work independently and decisively

Enhance your career by making a measurable impact in FNZ's customer-focused culture.
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📌 FNZ Production Support Specialist Role (Ontario)
🏢 FNZ Group
📍 Ontario