Full-Time | Monday–Friday | $19.00–$25.00 per hour, based on experience
Aspen Healthcare is looking for a dependable, customer-focused Sales Associate to join our team.
Since 1986, Aspen Healthcare has been providing medical supplies, home healthcare products, and equipment to individuals, caregivers, healthcare professionals, facilities, and institutions. We offer a wide range of products, including mobility equipment, ostomy and continence supplies, bathroom and bedroom safety products, compression garments, daily living aids, lift equipment, orthopedic supports, medical supplies, diagnostic and respiratory equipment, and other home healthcare products.
Our ideal candidate is, first and foremost, a team player with excellent customer service skills . We are looking for someone who is friendly, professional, dependable, organized, and able to learn quickly in a fast-paced retail setting.
Previous experience in the medical supply or healthcare industry is preferred but not required . We are willing to train the right person who brings a positive attitude, strong work ethic, and willingness to learn.
Hours & Compensation Full-time, Monday through Friday
Scheduled hours will be either 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:30 p.m.
$19.00–$25.00 per hour , depending on experience
Key Responsibilities As a Sales Associate, you will have your own desk and computer and will be responsible for assisting customers and processing orders while working closely with the rest of the Aspen Healthcare team.
Responsibilities include:
Provide friendly, professional, and knowledgeable customer service to walk-in and telephone customers
Assist customers in identifying and selecting appropriate products based on their needs
Learn Aspen Healthcare's extensive product selection and develop strong product knowledge
Create and process customer orders, invoices, payments, returns, and exchanges accurately
Process orders and required documentation for Alberta Aids to Daily Living (AADL) and other government funding programs
Answer incoming telephone calls, take orders, respond to customer questions, and direct calls when necessary




Follow up on customer orders, special orders, backorders, and product availability when required
Use the company's point-of-sale and computer systems accurately and efficiently
Process debit, credit, and other customer payments
Maintain accurate customer, order, and funding information while respecting customer privacy and confidentiality
Assist with receiving incoming shipments, checking products, and putting inventory away
Stock and organize shelves and help maintain appropriate inventory levels
Retrieve products from the sales floor or stock areas for customers
Help maintain attractive, organized, and well-stocked product displays
Keep your desk and work area clean, professional, organized, and presentable
Help ensure the entire store remains clean, organized, secure, and welcoming to customers
Assist with inventory counts and identify inventory discrepancies when required
Work cooperatively with coworkers and assist other team members during busy periods
Learn new products, procedures, funding requirements, and company processes as required
Provide product information within the scope of your training and refer technical or clinical questions to the appropriate team member when necessary
Perform other duties as assigned to support the day-to-day operation of the store
Qualifications & Skills We are looking for someone who:
Has strong customer service skills and genuinely enjoys helping people
Is a team player who is willing to help wherever needed
Is dependable, punctual, and professional
Is comfortable working in a busy, fast-paced retail environment
Is a quick learner and willing to develop knowledge of a large range of medical products




Has good computer knowledge and is comfortable learning new software
Has strong attention to detail and can process orders and paperwork accurately
Has good verbal and written communication skills
Is organized and able to manage multiple customers, phone calls, and tasks throughout the day
Can remain patient, respectful, and professional when assisting customers who may be elderly, recovering from an injury or surgery, managing a health condition, or experiencing a stressful situation
Is comfortable handling payments and basic retail transactions
Is physically able to lift and carry up to 25 lbs.
Is willing to assist with stocking, receiving inventory, cleaning, and general store duties
High school diploma or equivalent required
Preferred Experience Previous experience in any of the following areas would be considered an asset:
Medical supplies or home healthcare
Healthcare or pharmacy retail
Retail sales or customer service
Point-of-sale (POS) systems
Debit and credit card terminals
Order entry and invoicing
AADL or other government-funded healthcare programs
Medical supply experience is not required. Product and procedure training will be provided to the right candidate.
Who We Are Looking For More than anything, we are looking for the right person to join our team .
You do not need to know every medical product on your first day. We are looking for someone who is willing to learn, asks questions, pays attention to detail, treats customers with respect, and understands that excellent customer service is at the heart of what we do.
Our customers rely on us for products that can have a meaningful impact on their comfort, independence, mobility, and everyday quality of life. We want someone who takes that responsibility seriously while contributing to a positive, supportive, and team-oriented workplace.
If you are dependable, personable, eager to learn, and enjoy helping people, we would like to hear from you.
Job Type: Full-time
Schedule: Monday to Friday
Pay: $19.00–$25.00 per hour, based on experience

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📌 Full-Time Medical Supply Sales Associate – St. Albert (Alberta)
🏢 Aspen Healthcare
📍 Alberta