Elevate customer satisfaction as a Strategic Customer Success Manager with LSEG, focused on financial institutions. Develop strong relationships, drive engagement, and ensure value through your expertise.

In this managerial role at LSEG, you'll work closely with B2B clients to enhance their experience with our Pricing & Reference Services. Leveraging your 5+ years of experience in customer success, you'll oversee adoption strategies and identify growth opportunities. Your goal will be to advise clients, monitor account health, and guide them toward maximizing their ROI.

Key Responsibilities:
• Define customer success plans and track outcomes
• Educate clients on LSEG platforms and technologies
• Identify opportunities for account growth and engagement




• Build robust relationships with decision-makers
• Monitor usage and implement risk mitigation strategies

Requirements:
• 5+ years in customer success or account management
• Knowledge of financial services and data management
• Experience with pricing services and data workflows
• Strong communication and presentation skills
• Ability to travel onsite when necessary

Leverage your expertise in relationship management and strategic customer success to drive results at LSEG.
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📌 Strategic Customer Success Manager at LSEG (Ontario)
🏢 London Stock Exchange Group
📍 Ontario