Lead a dedicated team as a Claims Manager with Northbridge Financial. Optimize claims processes and enhance customer experience in a hybrid work environment.

In this managerial role, you'll oversee the Casualty & Litigation Claims team at Northbridge Financial and ensure efficient claim adjudication. With a strong focus on coaching and technical guidance, you'll foster a cooperative environment while tracking key performance indicators. Your ability to articulate and analyze will significantly impact the team's success and the overall customer journey.

Key Responsibilities:
• Manage a team of Claims Adjusters with hands-on coaching
• Provide technical guidance in claims investigation and settlement
• Track Key Performance Indicators for team efficiency




• Collaborate on strategic initiatives for better adjudication methods
• Ensure clear communication with Claimants and Legal Counsel

Requirements:
• Minimum 10 years in property and casualty insurance
• 3-5 years of leadership or mentorship experience
• Strong background in CGL and Auto BI adjustments
• Post-secondary education in Insurance or related field
• CIP designation completed or in progress

Apply your analytical and problem-solving skills to lead the Claims team effectively at Northbridge Financial.
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📌 Claims Manager Leadership at Northbridge (Alberta)
🏢 Northbridge Financial
📍 Alberta