Job Description
WHAT IS THE CHANCE?
The Regulatory Compliance Management (RCM) Quality Assurance Review (QAR) team performs a critical function to ensure enterprise-wide compliance with OSFI E-13 regulatory requirements and supports executive reporting on RBC’s overall state of Compliance. This team leader role supports Enterprise Compliance’s oversight of RBC’s RCM Programs for Functions within the Functions Compliance Oversight Program (FCOP) as well as ongoing Issues management.

WHAT WILL YOU DO?

Manage a team of 3 GG08 staff responsible for executing QARs for which the team leader is responsible to oversee.

Key team leader responsibilities include:

ensuring all required stakeholder communications (e.g. notifications, information requests, etc.) are provided to stakeholders by the team accurately and on-time;

reviewing and presenting preliminary results to the QAR Director prior to stakeholder socialization;

providing one-up reviews and approvals for Working Papers;

reviewing draft Scope Documents and Final Reports before they are sent for RCM Senior Director approval;

supporting the team with stakeholder discussions; and

creating and managing QAR-identified Issues to closure via the Enterprise Issues Management (EIM) system.

Note that as the team and stakeholders are global, the team leader may need to facilitate stakeholder discussions without the team due to time zone limitations.

Additionally, assist the wider QAR team as required on other components or initiatives of the QAR Program (e.g. continuous improvement, process changes, annual planning).

WHAT DO YOU NEED TO SUCCEED?
Must have:

Undergraduate degree with 1-2 years of relevant work experience (i.e. transferrable skills).

Demonstrated ability in written and oral communication skills along with strong stakeholder management skills.

Strong organizational, project management and time management capabilities.





Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

Understanding of RCM regulatory requirements and related methodologies.

Nice-to-have :

Experience with conducting quality assurance reviews or control testing or assessments, particularly in a risk management/compliance context.

Certified audit/ compliance/risk management professional.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible perks

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to interface with executives from many different parts of the organization

Job Skills
Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Product Services, Risk Management, Strategic Thinking

Additional Job Details
Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-31

Application Deadline:

2026-09-18

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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📌 Senior Manager, Regulatory Compliance Mgt. - Quality Assurance Review (British Columbia)
🏢 RBC
📍 British Columbia