Drive impactful collection efforts as a Bilingual Resolution Specialist at First National in Toronto. Focus on arrears management while ensuring timely customer support and policy compliance.

This role is designed for professionals ready to take charge of their portfolio and minimize risks to financial stakeholders. You will aid clients in avoiding delinquency and efficiently handle claims related to bankruptcies.

Key Responsibilities:
• Manage and investigate assigned delinquent accounts
• Minimize monetary exposure through effective collection strategies
• Assist clients in financial planning to prevent future delinquency
• Review and process bankruptcy claims accurately
• Collect and verify mortgage information and credit ratings

Requirements:
• Fluent in English and French
• Robust interpersonal and communication skills
• Excellent analytical and organizational abilities
• Experience with MS Office and capability to learn systems
• Willingness to work in a team and meet deadlines

Join First National in Toronto to enhance your skills in collections and client relations.
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📌 Toronto Bilingual Collections Specialist (Ontario)
🏢 First National Financial
📍 Ontario