Join Fairstone Bank as a Collections Management Specialist, leading performance and compliance of outsourced collection vendors. This hybrid role focuses on optimizing financial product recovery.

In this position, you will oversee the collaboration with collection agencies, ensuring adherence to contracts while fostering partnerships aimed at minimizing losses and improving recovery rates. Your responsibilities include leading daily performance evaluations, auditing accounts, and leveraging analytical insights to enhance operations.

Key Responsibilities:
• Oversee daily outsourced collection agency operations
• Ensure agencies comply with contract obligations
• Monitor and adjust performance metrics regularly
• Conduct daily performance review calls with vendors
• Develop action plans to maximize agency performance

Requirements:
• Minimum 5 years in financial collections
• At least 2 years in vendor management
• Proficient in English and French communication
• Solid expertise in Microsoft Excel
• Comprehensive knowledge of consumer lending practices

Transform collections performance while advancing your career at Fairstone Bank.
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📌 Collections Management Specialist - Fairstone Bank (Ontario)
🏢 Fairstone Financial
📍 Ontario