Join Staples as a Customer Support Specialist, enhancing customer interactions with ServiceOntario offerings. Provide critical assistance and ensure smooth service transactions at your local store.

This role at Staples Canada entails being the primary point of contact for various government services. You will engage with customers applying for services like health cards and licenses, ensuring full satisfaction through careful support. Strong communication and organizational skills are essential here, alongside 1-2 years of relevant experience.

Key Responsibilities:
• Deliver consistent service and support to customers
• Clearly explain service details and manage concerns
• Assist customers with warm transfers to appropriate teams




• Maintain cleanliness and compliance in the lobby area
• Participate in ongoing training and store meetings

Requirements:
• Minimum 1-2 years of customer service experience
• Effective multi-channel communication skills
• Solid organizational abilities under distractions
• Attention to detail for transaction accuracy
• Bilingual in English/French considered an asset

Utilize your service skills at Staples to create seamless customer experiences.
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📌 Staples Customer Service Specialist Role (Ontario)
🏢 Staples
📍 Ontario