Elevate your career as a Service Manager at Fort Erie Toyota with Northern Roads Auto Group. This role focuses on optimizing service operations and enhancing customer experiences in a trusted automotive environment.

As a Service Manager, you will support the General Manager in daily operations while implementing effective processes. Your leadership will guide Service Advisors to excel in customer interactions, ensuring high service department performance. A passion for mentoring and nurturing talent is essential in this fast-paced setting.

Key Responsibilities:
• Oversee daily service department operations
• Coach Service Advisors to improve performance
• Ensure effective vehicle write-ups and advisor walkarounds
• Drive overall performance metrics like Hours Per RO
• Handle escalated customer issues professionally

Requirements:
• Minimum 3 years as a Service Manager
• Robust leadership and coaching abilities
• Process-oriented with high attention to detail
• Excellent communication and organizational skills
• Experience with DMS systems like PBS or Reynolds

Lead a dynamic team and drive performance at Fort Erie Toyota.
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📌 Service Manager at Fort Erie Toyota (Ontario)
🏢 Northern Roads Auto Group
📍 Ontario